Sultan Supermarket in Paterson, New Jersey, is a fantastic place for fresh, authentic Middle Eastern groceries. The store is well-stocked with a wide variety of products, from fresh produce to halal meats and specialty spices. The bakery section is a highlight, offering delicious fresh bread and pastries. The staff is friendly and always willing to help with any questions. The prices are reasonable, making it a great choice for everyday shopping. Despite the sometimes crowded aisles, Sultan Supermarket provides a vibrant shopping experience with a taste of the Middle East.
I’ve bought from this shop before, and even though the prices are high, I came back because last time I got good, honest service. This time, I came with my friend, and we were shopping for Ramadan items.
We ordered meat One person took our order, but another guy—who seems to be in charge of the meat—looked at him. After they exchanged words in Turkish, that’s when he went inside and brought us the frozen meat.
We noticed he was nervous, cutting the meat from something frozen, and then put it in an empty chicken box. We knew it was frozen, especially since when Turkish customers ask, he shows them fresh meat from the front. But for us, even with a large order, he used frozen meat from inside.
All I can say is, you’ve lost a customer who came every month, spending no less than $500. My friend was with me, so you’ve lost at least $800. And you’ll lose more customers if you have staff with no integrity and discrimination. Sadly, this is shameful.يا عرب انتبهوا
We visit Sultan's market often. Sometimes once a week we drive here to buy our Turkish groceries like yogurt, sucuk, pastirma, turkish pistachios, olives, fresh simit and baklava. We bought some meat a few times but I didn't love the way the wings were seasoned. It felt very oily versus being seasoned but otherwise the quality was good. I love all the chocolate options at check out. They also have a great selection of dubai chocolates.
Yesterday, I went to Sultan’s Supermarket to purchase ground beef from the butcher shop. I asked the butcher for the price of regular ground beef, and he told me it was $8.29 per pound. I then requested 4 pounds.
When the meat was handed to me, I checked the label and noticed I was charged $9.29 per pound instead. When I questioned the $1 difference, the butcher told me it was because I was given lean ground beef. I explained that I did not ask for lean meat—I specifically asked for regular ground beef at the quoted price of $8.29 per pound. He acknowledged the mistake, took the meat back, and corrected the price. The total difference is price was about $5
This is not the first time this has happened. I have experienced this same situation multiple times at Sultan’s butcher shop: I am quoted one price, then charged a higher price once the meat is weighed. Each time I question it, I am given the same explanation—that I was given extra-lean meat, which I never requested—and each time the price is corrected only after I speak up.
While Sultan’s Supermarket is generally a good place to shop and offers a wide variety of products, I believe this is a serious and ongoing issue at the butcher counter. Customers should carefully check the price tags on meat purchases, as they may be charged more than the price originally quoted.
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Max Matrix
a year agoSultan Supermarket in Paterson, New Jersey, is a fantastic place for fresh, authentic Middle Eastern groceries. The store is well-stocked with a wide variety of products, from fresh produce to halal meats and specialty spices. The bakery section is a highlight, offering delicious fresh bread and pastries. The staff is friendly and always willing to help with any questions. The prices are reasonable, making it a great choice for everyday shopping. Despite the sometimes crowded aisles, Sultan Supermarket provides a vibrant shopping experience with a taste of the Middle East.
ghada hassan
2 months agoI’ve bought from this shop before, and even though the prices are high, I came back because last time I got good, honest service. This time, I came with my friend, and we were shopping for Ramadan items. We ordered meat One person took our order, but another guy—who seems to be in charge of the meat—looked at him. After they exchanged words in Turkish, that’s when he went inside and brought us the frozen meat. We noticed he was nervous, cutting the meat from something frozen, and then put it in an empty chicken box. We knew it was frozen, especially since when Turkish customers ask, he shows them fresh meat from the front. But for us, even with a large order, he used frozen meat from inside. All I can say is, you’ve lost a customer who came every month, spending no less than $500. My friend was with me, so you’ve lost at least $800. And you’ll lose more customers if you have staff with no integrity and discrimination. Sadly, this is shameful.يا عرب انتبهوا
Jaqui V.
5 months agoWe visit Sultan's market often. Sometimes once a week we drive here to buy our Turkish groceries like yogurt, sucuk, pastirma, turkish pistachios, olives, fresh simit and baklava. We bought some meat a few times but I didn't love the way the wings were seasoned. It felt very oily versus being seasoned but otherwise the quality was good. I love all the chocolate options at check out. They also have a great selection of dubai chocolates.
helene berrios
6 months agoYou need to stop in for shopping or just for a coffee date. Amazing store and Cafe
Amer Zalloum
4 months agoYesterday, I went to Sultan’s Supermarket to purchase ground beef from the butcher shop. I asked the butcher for the price of regular ground beef, and he told me it was $8.29 per pound. I then requested 4 pounds. When the meat was handed to me, I checked the label and noticed I was charged $9.29 per pound instead. When I questioned the $1 difference, the butcher told me it was because I was given lean ground beef. I explained that I did not ask for lean meat—I specifically asked for regular ground beef at the quoted price of $8.29 per pound. He acknowledged the mistake, took the meat back, and corrected the price. The total difference is price was about $5 This is not the first time this has happened. I have experienced this same situation multiple times at Sultan’s butcher shop: I am quoted one price, then charged a higher price once the meat is weighed. Each time I question it, I am given the same explanation—that I was given extra-lean meat, which I never requested—and each time the price is corrected only after I speak up. While Sultan’s Supermarket is generally a good place to shop and offers a wide variety of products, I believe this is a serious and ongoing issue at the butcher counter. Customers should carefully check the price tags on meat purchases, as they may be charged more than the price originally quoted.